Wear your style
I contacted customer service to ask for the resizing tool as in the instructions booklet it says it should be included: meaning that we are also paying for it. The person who replied bluntly said that they won't send it to me, without any explanation, and they just send the email through an awful French autocorrect that they won't even revise themselves to check for errors (I didn't understand 90% of what they wrote due to this). When I asked to get my money back since they won't send me the tool and also asked for an explanation, they replied calling me impolite and telling me to use anything random to adjust the size of the watch, which is brilliant considering how much money we spend on these watches and watching it get damaged carelessly. Also, let me address the fact that they never sign their emails so I don't know who was the unprofessional responding to me.
I adore my new watch, its so elegant and timeless I feel like it goes well with any outfit. My only concern is that I didn't get the resizing tool like another person commented.
I love the watch. Looks beautiful and works as a piece of jewelry as well. The gold color is not a very yellow gold - subtle gold which I like.
The only issue I had was that it was slightly bigger for my wrist and when I read instructions to adjust it - I was missing the metal tool which was supposed to be supplied with each metal band.